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FAQ

Q. Return policy ?

  • A - No return or refund policy. Exceptions given if items are defective.

Q. Can I add to my order once I've already submitted it?

  • A - Sadly we cannot add items to an already submitted order as it leaves room for mistakes.

Q. Where is My Sublimation Superstore? Can I pick up locally?

  • A - We are located in North Carolina. At this time we do not have a pickup option.

Q. How long for my order to be processed?

  • 1-7 BUSINESS days (M-F) processing times. Most of our orders are pushed out by day four however that is no guarantee. We strive to get your items to you as fast as we can.

Q. Can I cancel my order?

  • We can cancel the order as long as it has not been package and shipped. There is a 3% cancellation fee.

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